In compliance with the duty of information contained in Article 10 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, we inform you that the URL www.masgelipals.cat (hereinafter the PORTAL) is a domain:

Property of: INVESTGRA BUSINESS, SLU.

CIF: B61730602.

Address: C / Miquel Ricomà, 77, 08401 Granollers (BARCELONA)

Phone: 938468369

E-mail: info@masgelipals.cat

This legal notice regulates the conditions of use of the aforementioned Internet portal.

All trademarks, trade names or distinctive signs of any kind that appear on the PORTAL are the property of INVESTGRA BUSINESS, SLU (hereinafter THE COMPANY) or third parties, without it being understood that the use or access to the site and / or services, gives the user any right over such trademarks, trade names and / or distinctive signs.

Also, the contents published on the website, graphic design, images, databases and source code are the intellectual property of the COMPANY or third parties, without being transferred to the user, under the provisions of this Legal Notice, none of the exploitation rights that exist or may exist on such content beyond what is strictly necessary for the proper use of the PORTAL and the services provided through it.

We remind you that in case you are a natural person acting outside your trade or business activities, your trade or profession, you can use the online dispute resolution platform that can be found at the following link: http://ec.europa.eu/consumers/odr/.

Access to this web site is the sole responsibility of the users. Simple access to the PORTAL does not imply any type of commercial relationship between the COMPANY and the user.

In compliance with EMVCo, MasterCard, VISA and the European Directive PSDII, during the electronic payment transaction, it will communicate information regarding the connection used in the session to the card issuing bank in order to validate the payment transaction made by the user.

PRIVACY POLICY

At www.masgelipals.cat we work to offer you, through our products, the best possible experience. In some cases it is necessary to gather information to achieve this. We care about your privacy and believe we should be transparent about it.

Therefore, in accordance with REGULATION (EU) 2016/679, General Data Protection, OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (hereinafter, “GDPR”) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and with ORGANIC LAW 3/2018, of 5 December, ON PROTECTION OF PERSONAL DATA AND GUARANTEE OF DIGITAL RIGHTS, and for the purposes of the provisions of the LAW 34/2002, of July 11, ON INFORMATION SOCIETY SERVICES AND ELECTRONIC COMMERCE (hereinafter, “LSSI”), INVESTGRA BUSINESS, SLU informs the user that, as data controller, it will process the personal data provided by users.

Our commitment begins by explaining the following:

• Your data is collected to improve the user experience by addressing your interests and needs.
• We are transparent about what data we collect about you and why we collect it.
• Our intention is to offer you the best possible experience. Therefore, when we are going to use your personal information, we will always do so in compliance with the regulations, and when necessary, we will ask for your consent.
• We understand that your data belongs to you. Therefore, if you decide not to authorize us to process them, you can ask us to stop processing them.
• Our priority is to ensure your security and to treat your data in accordance with European regulations.

If you would like more information about how your data is handled, please see the various sections of the privacy policy below:

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?

Property of: INVESTGRA BUSINESS, SLU.

CIF: B61730602.

Address: C / Miquel Ricomà, 77, 08401 Granollers (BARCELONA)

Phone: 938468369

E-mail: info@masgelipals.cat

INVESTGRA BUSINESS, SLU has designated an internal contact person within its organization as data protection security officer. If you wish to make an inquiry regarding the processing of your personal data, you may contact the data controller by e-mail at info@masgelipals.cat, or by written communication sent to the registered office indicated above.

WHAT PERSONAL DATA DO WE COLLECT?

The personal data that the user may provide:

• Name and surname, ID number, address and date of birth.
• Telephone number and e-mail address.
• Bank details
• Any other information or data you choose to share with us.

In some cases, it is mandatory to fill in the registration form to access and enjoy certain services offered on the web.

On some occasions, we inform you that by simply using and browsing our website, INVESTGRA BUSINESS, SLU will store data relating to:

• IP address, Internet browser used and data about the device’s operating system.
• Duration of the visit or browsing of the website.

Such information may be stored by Google Analytics, so we refer to the Privacy Policy of Google https://policies.google.com/privacy?hl=es, as it collects and treats such information.

Similarly, the Web Page provides the utility of Google Maps, which may have access to your location, if you allow it, in order to provide you with greater specificity about the distance and / or roads to our headquarters. In this regard, we refer to the Privacy Policy used by Google Maps, in order to know the use and treatment of such data.

We use the reCAPTCHA service of Google LLC (Google) to protect the data submitted through the forms on our users’ pages. This service makes it possible to differentiate data sent by individuals from automated messages and involves the transmission of the IP address and other data required by Google for the use of the reCAPTCHA service. For this purpose, the data will be transmitted to Google so that it can be used. The IP address will be encrypted by Google in the member states of the European Union as well as in the states associated with the European Economic Area. Only in exceptional cases, IP addresses will be transmitted to a Google server in the USA for encryption. On behalf of the owner of this website, Google will use this information for the purpose of evaluating your use of the service. The IP address transmitted by reCAPTCHA will be kept separate from other Google data. Google’s privacy policy applies to this data. Full details about Google’s privacy policy can be found at https://policies.google.com/privacy?hl=es. By using the reCAPTCHA service, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

INVESTGRA BUSINESS, SLU informs you that under no circumstances are you obliged to provide us with your personal data, and that these are adequate, relevant and strictly necessary to fulfill the purpose for which they are collected. However, these are essential to respond to your request or to provide you with the services offered or to send you commercial communications. Failure to provide the requested personal data or not accepting this data protection policy means the impossibility to receive information, subscribe, register or participate in any of the promotions in which personal data is requested.

WHY AND FOR WHAT PURPOSE DO WE PROCESS YOUR DATA?

INVESTGRA BUSINESS, SLU processes the information provided by the interested parties for the following purposes:

• Manage your order.
• Manage the sending of the information requested through the contact form on this website.
• Manage your user registration.
• To develop commercial actions and perform the maintenance and management of the relationship with the user, as well as the management of the services offered through the website and information tasks, being able to perform automatic assessments, profiling and customer segmentation tasks in order to customize the treatment according to their characteristics and needs and improve the customer’s online experience.
• To maintain between both parties an informative and promotional link, so that you can receive, by different means (telephone, sms, mails) communications about offers, products and services that may be of interest to you in case you have previously given us your consent.
• Develop and manage contests, sweepstakes or other promotional activities that may be organized.
• In some cases it will be necessary to provide information to the Authorities or third party companies for auditing purposes, as well as to handle personal data from invoices, contracts and documents in order to respond to claims from customers or Public Administrations.

We inform that the personal data obtained as a result of your registration as a user or your registration through the contact form will be part of the Register of Activities and Processing Operations (RAT), which will be updated periodically in accordance with the provisions of the RGPD.

WHAT IS THE LEGITIMACY FOR THE PROCESSING OF YOUR DATA?

The processing of your data may be based on the following legal bases:

• Your consent given when sending e-mails to the Company through the accounts provided for this purpose or when voluntarily completing the corresponding form with your personal data and accepting this Privacy Policy and/or by checking the box to accept receiving commercial communications.
• Consent of the interested party for the contracting of services and products, for contact forms, requests for information.
• Legitimate interest for the processing of our customers’ data for direct marketing actions and express consent of the data subject for all matters relating to automatic evaluations and profiling.
• Compliance with legal obligations for fraud prevention, communication with public authorities and third party claims.

HOW LONG DO WE KEEP YOUR DATA?

The processing of data for the purposes described will be maintained:

• For as long as necessary to fulfill the purpose for which it was collected (e.g., for the duration of the business relationship).
• As long as you do not revoke your consent or object to the processing of your data for this purpose.
• For the time necessary to comply with the legal obligations arising from the processing of the data.

TO WHICH RECIPIENTS ARE YOUR DATA COMMUNICATED?

Your data is transferred to the banks with which we work, for the realization of the payment of your order.

External service providers (e.g. payment providers, web maintenance, Google Analytics analysis service), with whom INVESTGRA BUSINESS, SLU works, may use the data to provide the corresponding services; however, they will not use such information for their own purposes or for transfer to third parties. These providers are obliged to ensure that the information is handled in accordance with data privacy regulations.

In some cases, the law may require disclosure of personal data to appropriate government agencies and authorities. However, only what is strictly necessary for the fulfillment of such legal obligations will be disclosed.

WHERE IS YOUR DATA STORED?

In general, data is stored within the EU. For data sent to third parties outside the EU, we will ensure that they offer a sufficient level of protection, either because they have Binding Corporate Rules (BCR) or because they have adhered to the “Privacy Shield”.

WHAT RIGHTS DO YOU HAVE AND HOW CAN YOU EXERCISE THEM?

You may exercise your rights by writing to the Data Protection Officer of INVESTGRA BUSINESS, SLU, at: C / Miquel Ricomà, 77, 08401 Granollers (BARCELONA) or email: info@masgelipals.cat, enclosing a copy of your ID card or substitute supporting document. You have the right to file a complaint with the Spanish Data Protection Agency (AEPD).

Pursuant to the provisions of the GDPR, you may request:

• Right of access: you may request information about the personal data we hold about you.
• Right of rectification: you can communicate any change in your personal data.
• Right of deletion and right to be forgotten: you can request the deletion of your personal data after it has been blocked.
• Right of limitation to the treatment: it supposes the restriction of the treatment of personal data.
• Right to object: you may withdraw your consent to the processing of your data by objecting to their further processing.
• Right to portability: in some cases, you may request a copy of personal data in a structured, commonly used, machine-readable format for transmission to another data controller.
• Right not to be subject to individualized decisions: you may request not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects or significantly affect the data subject.

In some cases, the request may be denied if you request the deletion of data necessary to comply with legal obligations.

Also, if you have a complaint about the processing of your data, you can file a complaint to the data protection authority (AEPD), if you consider your rights have been infringed.

Do you want a form to exercise your rights? Please request it by e-mail, at the same address indicated above: info@masgelipals.cat.

Updating and cancellation of your data

It is important, so that we can keep your personal data up to date, that you inform us whenever there has been any change in them; otherwise, we are not responsible for the veracity of them. You also certify that all the information you provide us is true, current and relevant to the purpose for which we request it, and that you provide it yourself.

Your data will be kept until you revoke your consent or object to the processing of your data for this purpose, without this conditioning other relationships you have with the entity.

WHO IS RESPONSIBLE FOR THE ACCURACY AND VERACITY OF THE DATA PROVIDED?

The user is solely responsible for the veracity and correctness of the data included, exonerating INVESTGRA BUSINESS, SLU from any liability in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the registration or subscription form. INVESTGRA BUSINESS, SLU reserves the right to terminate the services contracted with the users in the event that the data provided is false, incomplete, inaccurate or not up to date.

INVESTGRA BUSINESS, SLU is not responsible for the veracity of the information that is not of its own elaboration and of which another source is indicated, so it does not assume any responsibility for hypothetical damages that may arise from the use of such information.

INVESTGRA BUSINESS, SLU reserves the right to update, modify or delete the information contained in its web pages and may even limit or deny access to such information. INVESTGRA BUSINESS, SLU is exonerated from liability for any damage that the user may suffer as a result of errors, defects or omissions in the information provided by INVESTGRA BUSINESS, SLU provided that it comes from outside sources.

Likewise, the user certifies that he/she is over 14 years of age and that he/she has the necessary legal capacity to consent to the processing of his/her personal data.

HOW DO WE HANDLE PERSONAL DATA OF MINORS?

Our services are not intended for children under the age of 18. However, in the event that any of them are addressed to minors under fourteen years of age, in accordance with Article 8 of the RGPD and Article 7 of the LO3/2018, of December 5 (LOPDGDD), INVESTGRA BUSINESS, SLU will require the valid, free, unequivocal, specific and informed consent of their legal guardians to process the personal data of minors. In this case, the NIF or other form of identification of the person giving consent will be required.

In the case of persons over fourteen years of age, data may be processed with the consent of the user, except in those cases in which the law requires the assistance of the holders of parental authority or guardianship.

WHAT SECURITY MEASURES DO WE IMPLEMENT TO PROTECT YOUR PERSONAL DATA?

INVESTGRA BUSINESS, SLU has adopted the legally required levels of security for the protection of Personal Data, and tries to install those additional technical means and measures within its reach to avoid the loss, misuse, alteration, unauthorized access and theft of the personal data provided.

INVESTGRA BUSINESS, SLU is not responsible for hypothetical damages or losses that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of this electronic system, caused by reasons beyond the control of INVESTGRA BUSINESS, SLU; delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, in the Internet system or in other electronic systems, as well as damages that may be caused by third parties through illegitimate intromissions beyond the control of INVESTGRA BUSINESS, SLU. However, the user must be aware that security measures on the Internet are not impregnable.

Contact through our e-mail and/or telephone

If you have contacted us via email or through our telephone numbers, we inform you that the personal data you have provided will be processed by INVESTGRA BUSINESS, SLU in order to manage and maintain the professional relationships that bind us to you. Your data will not be disclosed to anyone except as required by law. This data processing is necessary to maintain this professional relationship. Likewise, we inform you that your data will be kept as long as these relationships are maintained, or during the periods established by the tax legislation, or during the periods established to attend possible claims.

Presence in social networks

INVESTGRA BUSINESS, SLU has the following profiles in the main Internet social networks (Facebook, Twitter, Instagram, WhatsApp).

It is recognized as responsible for the processing of data of its users, followers, or persons who make comments through the same. Likewise, in accordance with the Law of Information Society Services and Electronic Commerce, INVESTGRA BUSINESS, SLU disclaims any liability for comments from users and followers in their social networks.

The Company’s profiles on social networks will not involve any processing of data beyond that permitted by the social network itself for corporate profiles. The Company may use these profiles to inform the users of each social network subscribed to the Company’s profile about its activities, events, seminars, offers, promotions or news on its products or services, as well as to share information of interest on the Company’s usual topics. The Company will not extract any data directly from the social network.

Likewise, users of INVESTGRA BUSINESS, SLU are informed that due to the use of Facebook as a social network and in its capacity as recipient for compliance with the regulations on data protection, we adhere to its general conditions, which the user can access for more information at the following link: https://es-es.facebook.com/about/privacy.

LINKS TO OTHER WEBSITES

Our website www.masgelipals.cat may contain links to other websites. By clicking on one of these links and accessing an external website, the visit will be subject to the privacy policy of said website, INVESTGRA BUSINESS, SLU being released from any type of responsibility regarding its privacy policy.

How do we use cookies?

The website www.masgelipals.cat uses cookies in order to optimize and personalize your browsing experience. Cookies are physical information files that are stored in the user’s own terminal, the information collected through cookies is used to facilitate the user’s navigation through the portal and optimize the browsing experience. The data collected through cookies may be shared with the creators of the same, but in no case the information obtained by the same will be associated with personal data or data that can identify the user.

However, if you do not want cookies to be installed on your hard drive, you can configure your browser to prevent the installation of these files. For more information see our Cookie Policy.

Can the privacy policy be changed?

This privacy policy has been updated as of June 2024. INVESTGRA BUSINESS, SLU reserves the right to modify its data protection policy in the event of a change in current legislation, jurisprudential doctrine or business criteria. If any changes are made to this policy, the new text will be posted at this same address, so we recommend that you review the privacy policy from time to time. You have the right to file a complaint with the Spanish Data Protection Agency (AEPD).